Skip to the menu / 본문가기

Customer Support

Can I Help You?

  • Font installation may fail due to a temporary connection delay with Apple’s servers.

    In most cases, the issue is automatically resolved over time. However, by following the steps below, you can resolve the problem more quickly.

    1. Delete the Bakey app

    2. Turn off your phone and restart it

    3. Reinstall the Bakey app

     

    1. Select [My Font Management] on SanolGureum.

    2. In [My Font Management], click on [All My Fonts], [Subscriptions], [Free Fonts], or [Favorites].

    3. You can activate/deactivate all fonts by clicking on the Activate All/Deactivate All button. Its also possible to activate/deactivate individual OTF/TTF types or all OTF or TTF types separately.

  • If the fonts activated on SanolGureum PC are not appearing in the program, please check and adjust the following:

    1. Click on the SanolGureum icon on the taskbar at the bottom of the screen.
    2. If font synchronization fails, click on the synchronization button.
  • 1. Install SandollCloud PC before using the fonts.
    2. Log in with your registered information.
    3. Select [Manage My Fonts] from the installed SandollCloud PC.
    4. Activate the fonts you want to use from [Manage My Fonts].
    5. Activated fonts can be deactivated again from [Manage My Fonts].
    6. If the activated fonts are not applied, press the synchronization button on SandollCloud PC.