Customer Support
Can I Help You?
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- Font installation is not working.
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Font installation may fail due to a temporary connection delay with Apple’s servers.
In most cases, the issue is automatically resolved over time. However, by following the steps below, you can resolve the problem more quickly.
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Delete the Bakey app
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Turn off your phone and restart it
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Reinstall the Bakey app
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- How to activate / deactivate all of the fonts
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Select [My Font Management] on SanolGureum.
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In [My Font Management], click on [All My Fonts], [Subscriptions], [Free Fonts], or [Favorites].
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You can activate/deactivate all fonts by clicking on the Activate All/Deactivate All button. Its also possible to activate/deactivate individual OTF/TTF types or all OTF or TTF types separately.
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- Activated fonts on Sandoll Cloud PC do not work on the programs
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If the fonts activated on SanolGureum PC are not appearing in the program, please check and adjust the following:
- Click on the SanolGureum icon on the taskbar at the bottom of the screen.
- If font synchronization fails, click on the synchronization button.
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- How do I use fonts with SandollCloud?
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1. Install SandollCloud PC before using the fonts.
2. Log in with your registered information.
3. Select [Manage My Fonts] from the installed SandollCloud PC.
4. Activate the fonts you want to use from [Manage My Fonts].
5. Activated fonts can be deactivated again from [Manage My Fonts].
6. If the activated fonts are not applied, press the synchronization button on SandollCloud PC.