Please check the following two cases:

1. Expiration of the subscription: Mobile packs are available for use for one year (365 days). If the font disappeared from your My Fonts list, please verify the expiration date of your subscription.

2. Login account: Ensure that you are logged in with the correct purchasing account. Depending on the login method (such as SNS login), different accounts may be created. You need to log in with the account used for purchasing in order to use the fonts you bought.

If account verification is difficult or font visibility persists as an issue, please contact customer support (1:1 inquiry) for assistance.

1. Check the fonts you want to use under the My Fonts or Free Fonts section at the bottom of the app.

2. Click on the checkbox next to the font name to install (activate) the font.

3. The activated fonts can only be used in apps that support fonts provided by Sandoll Cloud. You can use them in specific apps listed here.

Its important to note that the fonts can only be used in apps that support custom font usage. If the app you want to use does not support this feature, you won be able to use fonts from Sandoll Cloud.

• Tip: After installing fonts in the Sandoll Cloud app, you can verify their registration under [Settings > General > Fonts] on your device.

It may take up to 5 minutes for the purchased product to be registered after payment. If the font does not appear immediately after purchase, please ensure that your app is up to date and try restarting the app. If the font still doesn appear after some time, please contact customer support (1:1 inquiry) with the font name you purchased, and we will assist you promptly.

Bakey currently does not provide any separate APIs or SDKs.

Since iOS handles font installation and management at the OS level, no additional integration is required.
Third-party apps can simply use Apple’s standard APIs (UIFont, CTFont) to access the fonts installed on the system.

Please refer to the following Apple documentation for how to load fonts installed by the Bakey app using Apple’s system font APIs:
 

• Apple — Font Management in iOS (Accessing system fonts via UIFont/CTFont)
  Text display and fonts | Apple Developer Documentation

• Apple — UIFont Class Reference
  UIFont | Apple Developer Documentation

• Apple — CTFont Reference
  CTFont | Apple Developer Documentation

Yes, it’s possible.

Bakey uses the Font Provider App model and installs fonts system-wide on iOS in the manner defined by Apple.

Third-party apps can use the fonts installed on the system as-is via Apple’s standard APIs (e.g., UIFont, CTFont).

No separate Bakey-specific API is required.

Even if you change the language setting to Thai, you can continue using the Korean fonts you purchased by installing them from the My Fonts menu.

However, when the language setting is not set to Korean, new Korean font purchases are not available. If you wish to purchase Korean fonts, please change the language setting back to Korean.

You can continue to use the products you purchased from the previous SandollCloud app in Bakey without any change.

The version of the app you see depends on the country setting of your Apple account.

(For example, if your Apple account is set to the United States, the App Store will also switch to the U.S. App Store, and only overseas content can be purchased and used.)

However, if you signed up using Google account simple login or a regular login, you can use the app the same way regardless of the country setting.

If the language setting in the Bakey app is not set to Korean, overseas content may be displayed.

Please check your language setting at: My Page (bottom right of the app) → Language Settings.

The fonts purchased in the SandollCloud mobile app are specifically for mobile use and cannot be used on the CloudBridge on PC.

If you wish to use them on PC, youll need to purchase fonts compatible with PC separately from the SandollCloud website.