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    • Please check if the following apply: - Make sure the font you want to use is activated in Cloud Bridge (indicated by a blue checkmark). - Ensure that Cloud Bridge was running before launching the program you want to use the font in (programs like MS Office require Cloud Bridge to be running first for proper functionality). - Activated fonts are synchronized to the font list with the same name as in Cloud Bridge. Look for fonts starting with Sandoll. - Font names may appear in English depending on user-specified software settings. For example, Sandoll 제비 may appear as Sandoll Jebi. - Check the list of supported programs at the bottom of each product page to confirm compatibility. Please note that Sandoll Cloud is a cloud-based service that does not provide font files. If the program you e using only supports locally installed fonts and does not support cloud-based font services, you may not be able to use Sandoll fonts smoothly in that program.


    • To maintain the fonts used in your work, you need to install Cloud Bridge on the PC you e using to check the work, activate the fonts youve worked with, and then view the files. Alternatively, you can save the work as a PDF and view it from the saved PDF without any font issues.

    • 1. Click on the TTF tab at the top of the full font list. The default state of the full font list is OTF.
      2. Fonts provided in the TTF tab will have TTF appended at the end of the font name, making it easy to distinguish.

    • 1. Click the [+] button in the left bookmark category of Cloud Bridge.
      2. Double-click the newly created bookmark and enter the desired title.

      Drag the font you want to use from the full font list to the bookmarks, or right-click on the font name in the full font list and select Add to bookmarks.

    • The supported programs compatible with SandollCloud can be found at the bottom of each product page under Supported Programs.


    • If Cloud Bridge is not responding on Mac OS, please follow the steps below:

      Step 1: Go to Applications > Utilities > Activity Monitor

      - Force quit the atsd item.
      Step 2 : Go to Applications > Utilities > Terminal

      - Command: sudo atsutil databases -remove
      - Press Enter after executing the command, then enter your Macs password (no characters will appear as you type) and press Enter again.
      - Close the Terminal window.
      Step 3 : Restart Cloud Bridge.

      If the issue persists after following these steps, please retry from Step 1.
    • If you purchased a product while Cloud Bridge was running, youll need to log out and log back in for the changes to take effect. Please log out of Cloud Bridge, then log back in to see the fonts you purchased.